You will receive an email with your tracing number shortly after we have fulfilled your order. You will be able to track your parcel via the email link from 5pm the same day.
All orders are sent via Royal Mail & aim to be with you within 1-2 working days.
Any products currently out of stock we're aim to have back in stock within a couple of weeks.
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Personalised embossing is complimentary with all orders & available on all leather or suede product. Unfortunately we cannot emboss onto any hair on hide product.
Enter your name or initials on the product page when ordering and choose your preferred finish. We offer gold or silver foil & also blind embossing which uses only heat.
If you would not like embossing on your item, simply select 'No' on the option drop down on the product page.
To return an item. Post to the returns address at the bottom of your order confirmation included in your parcel within 14 days of purchase. Please include the packing slip so we have the order number and your name. A refund will then be made.
Unfortunately all bespoke orders or personalised orders are non-refundable or available for exchange. We recommend reading our size guide before ordering.
*With the new lockdown measures in place, we have extended our Christmas returns & exchanges policy for orders places between 6th November & 24th December, until the 7th January*
To exchange your item, post to the address at the bottom of the packing slip which is enclosed with your order including a note of return address & the item you would like to exchange for with 12 days or receipt.
We are more than happy to exchange your product within 14 days of receipt providing the original product purchased is in it's original unused and unworn condition.
Unfortunately all bespoke or personalised orders are not available for exchange. We recommend reading our size guide before ordering.
All of our standard belts measurements are taken from the middle hole & are adjustable by 7'' allowing for a large amount of adjustability both smaller & larger. You will find product specific size guides at the bottom of each product page. For more information click here.
We're proud to say that all of our products are handmade here in Britain.
The majority of our collections are still handmade by Dalton's founder Emma in our Somerset based workshop whilst other collections are made in London.
All of the leather used to produce our collections is handpicked in London by Dalton's founder Emma ensuring quality we can promise. All hides used are ethically sourced Italian farms.
