FREE UK POSTAGE ON ORDERS OVER £100.00

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Returns

COMPLIMENTARY PERSONALISATION

Personalised embossing is available with all orders & available on all leather or suede products. Unfortunately it is not possible to emboss onto the hair-on-hide products.

Please note that all personalised products & sale items are non refundable nor are available for exchange.

 

SECURE ORDERING, PAYMENT & POSTAGE
 
All online payments are taken safely and securely through out payment provider or Paypal.
All orders made via our website are processed ourselves & posted worldwide using Royal Mail. We offer free UK tracked postage with all orders.
Next Day Delivery, Saturday Delivery & International delivery are available at checkout.
 
EXCHANGES 
We are more than happy to exchange your product within 12 days of receipt providing the product purchased is in it's original unused and unworn condition. Please note that all bespoke, personalised, sale items & items bought under an automatic discount are non exchangeable.
 Please be aware that any product being exchanged is your responsibility until it reaches us.
 
Please post to the address provided at the bottom of the packing slip included in your parcel. 
RETURNS 
 
If you are unhappy with the product purchased we will be happy for you to return the product within 12 days of receipt and a refund will then be made via the payment provider used for original payment, providing that the product is in it's original unused and unworn condition. Please note that bespoke, personalised and sale items are non refundable nor are any items bought under an automatic discount.
 
Please be aware that any product being returned is your responsibility until it reaches us, therefore we recommend that you use Royal Mail, recorded delivery.
 
Please post to the address provided at the bottom of the packing slip included in your parcel.